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How do I report a technical issue or bug I’ve found in the app to the Kodnest support team?
How do I report a technical issue or bug I’ve found in the app to the Kodnest support team?
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Written by uday
Updated over 2 weeks ago

The KodNest Student Dashboard is designed to provide a seamless learning experience, enabling students to manage courses, track progress, participate in live classes, and engage in placement activities. Below is a detailed breakdown of its main sections and how to navigate them efficiently.

Navigation Bar (Top Menu)

The top navigation bar provides quick access to key sections of the platform.

Home: Returns users to the main dashboard.

Courses: Displays all enrolled courses, including live and self-paced learning modules.

Practice: Provides coding and aptitude practice challenges to improve skills.

Contest: Lists available assessments, placement-related contests, and company-specific tests.

Help and Earn: Offers support services, allowing students to raise queries and earn rewards for referrals or contributions.

Mentor Connect: Enables direct interaction with mentors for guidance, career counseling, and subject-specific queries.

🔹 How to use it?

Clicking on any of these menu items will direct you to the respective section without losing progress on ongoing tasks.

AI Learning Assistant (BroKod - Your Learning Ally)

This section introduces an AI-powered mentorship and learning assistant, available 24/7 to help students with:

Learning guidance and syllabus-related queries.

Placement preparation tips and career advice.

Answering coding and technical doubts.

Personalized feedback based on learning progress.

🔹 How to use it?

Click the “Chat with BroKod” button to ask questions and get assistance in real time.

Live Classes Section

This section displays all scheduled and ongoing live training sessions that students have access to. It provides:

Upcoming class schedules with date, time, and mentor details.

Class progress tracking to indicate session completion percentage.

Join Class Button to instantly enter live classes via Zoom.

Help Desk link for reporting issues related to class access.

🔹 How to use it?

Click "Join Class" at the scheduled time.

Check progress indicators to track attended and missed sessions.

Use the Help Desk if unable to access classes.

Self-Paced Learning Section

This section contains on-demand courses that students can complete at their convenience. It provides:

List of self-paced courses (e.g., Programming, Full-Stack, Data Science, etc.).

Progress tracking for each enrolled course.

View Syllabus option to explore course topics before starting.

Continue Button to resume learning where you left off.

🔹 How to use it?

Click on any self-paced course to view its syllabus.

Click "Continue" to pick up learning from the last completed lesson.

Track overall progress using the progress bar.

Practice Section

This section is designed to help students improve their coding skills and problem-solving ability through structured challenges. It includes:

Various difficulty levels (Beginner, Intermediate, Advanced).

Total problems count available in each category.

View Problems option to preview available coding challenges.

Continue Button to resume unfinished practice problems.

🔹 How to use it?

Select a challenge level based on expertise.

Click "View Problems" to explore available exercises.

Click "Continue" to solve problems and track progress.

Reporting a Technical Issue or Bug

If you face any technical issue or bug in the KodNest app, follow these steps to report it:

Step 1: Take a screenshot or record the issue for clarity.

Step 2: Visit the dashboard and click on the Help and Earn section.

Step 3: Select the Report an Issue option.

Step 4: Provide detailed information about the issue. Mention the steps leading to the error and any error messages displayed.

Step 5: Attach screenshots or video recordings (using tools like Chrome extensions for screen recording if necessary).

Step 6: Click Submit to send your report to the support team.

🔹 How to use it?

In the dashboard, on the left side below, there is a symbol of a question mark. Click on it to access the chat support.

Explain the issue clearly and submit the relevant screenshots or recordings.

Conclusion

The KodNest Student Dashboard serves as a central hub for:

✅ Tracking course progress.

✅ Joining live and self-paced classes.

✅ Improving coding and aptitude skills.

✅ Managing pending actions for placements.

✅ Exploring success stories and career insights.

✅ Reporting and resolving technical issues efficiently.

By effectively using all sections, students can maximize their learning experience and boost their job placement prospects.

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