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The instructor’s screen or slides are not visible clearly – how do I resolve this issue?
The instructor’s screen or slides are not visible clearly – how do I resolve this issue?
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Written by uday
Updated over a week ago

Try these steps:

  1. Refresh Your Browser: Sometimes a simple reload can fix temporary glitches.

  2. Check Your Internet Connection: Ensure your connection is stable. If possible, switch to a wired connection or a stronger Wi-Fi network.

  3. Switch Browser or Device: Sometimes browser compatibility can be an issue. Try using a different browser or device.

  4. Clear Cache and Cookies: Clearing your browser’s cache may help if outdated data is affecting the display.

  5. Contact Support: If the issue persists, please reach out to our support team with details (such as your browser version, device, and a screenshot if possible) so we can help resolve the problem quickly.

These steps should help improve the visibility of the instructor’s screen or slides.

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