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Certain features or buttons in the app aren’t working when I click them – how do I resolve that?

Certain features or buttons in the app aren’t working when I click them – how do I resolve that?

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Written by uday
Updated over 2 weeks ago

The KodNest Student Dashboard is designed to provide a seamless learning experience, enabling students to manage courses, track progress, participate in live classes, and engage in placement activities. Below is a detailed breakdown of how to troubleshoot issues when features or buttons are not working.

1. Navigation Bar (Top Menu)

The top navigation bar provides quick access to key sections of the platform.

Home: Returns users to the main dashboard.
Courses: Displays all enrolled courses, including live and self-paced learning modules.
Practice: Provides coding and aptitude practice challenges to improve skills.
Contest: Lists available assessments, placement-related contests, and company-specific tests.
Help and Earn: Offers support services, allowing students to raise queries and earn rewards for referrals or contributions.
Mentor Connect: Enables direct interaction with mentors for guidance, career counseling, and subject-specific queries.

🔹 How to use it?
Clicking on any of these menu items will direct you to the respective section without losing progress on ongoing tasks.

2. Troubleshooting Features or Buttons Not Working

If certain features or buttons in the app aren't working when clicked, follow these troubleshooting steps:

Refresh the Page
Try refreshing the page in your browser. This often resolves temporary glitches.

Clear Browser Cache
Clearing your browser's cache and cookies may resolve issues caused by stored data. You can clear these through your browser settings.

Try a Different Browser
Access the platform through a different browser (e.g., Chrome, Safari, Firefox) to check if the issue is specific to your current browser.

Disable Browser Extensions
Browser extensions or add-ons (e.g., ad blockers) can interfere with the platform. Try disabling them temporarily and reloading the page.

Update Your Browser
Ensure your browser is up-to-date for the best performance and compatibility with KodNest.

🔹 How to use it?

  • Refresh the page, clear the cache, or try a different browser.

  • Disable browser extensions and update your browser if necessary.

3. Need Further Assistance?

If the problem persists, you can reach out for support. On the KodNest dashboard, below the left side, you’ll find a symbol of a question mark. Click on it to access the chat option where you can raise your query. Our support team will assist you further.

🔹 How to use it?
Click the question mark symbol, then describe the issue in the chat to get further help from the support team.

Conclusion

The KodNest Student Dashboard serves as a central hub for:

✅ Tracking course progress.
✅ Joining live and self-paced classes.
✅ Improving coding and aptitude skills.
✅ Managing pending actions for placements.
✅ Exploring success stories and career insights.

By effectively using all sections, students can maximize their learning experience and boost their job placement prospects.

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