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I’m logged in, but the content (courses, dashboard info) isn’t appearing or is incomplete – what to do?
I’m logged in, but the content (courses, dashboard info) isn’t appearing or is incomplete – what to do?
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Written by uday
Updated over 2 weeks ago

The KodNest Student Dashboard is designed to provide a seamless learning experience, enabling students to manage courses, track progress, participate in live classes, and engage in placement activities. Below is a detailed breakdown of how to troubleshoot issues when content isn't appearing or is incomplete.

1. Navigation Bar (Top Menu)

The top navigation bar provides quick access to key sections of the platform.

Home: Returns users to the main dashboard.
Courses: Displays all enrolled courses, including live and self-paced learning modules.
Practice: Provides coding and aptitude practice challenges to improve skills.
Contest: Lists available assessments, placement-related contests, and company-specific tests.
Help and Earn: Offers support services, allowing students to raise queries and earn rewards for referrals or contributions.
Mentor Connect: Enables direct interaction with mentors for guidance, career counseling, and subject-specific queries.

How to use it?
Clicking on any of these menu items will direct you to the respective section without losing progress on ongoing tasks.

2. Troubleshooting Missing or Incomplete Content

If you're logged in but the content (such as courses or dashboard info) isn’t appearing or is incomplete, follow these troubleshooting steps:

Refresh the Page
Try refreshing the page. This can reload missing or incomplete elements on the dashboard.

Check Internet Connection
Ensure your internet connection is stable and fast enough for content to load properly. Slow or intermittent connections might cause incomplete loading of content.

Clear Browser Cache
Clear the browser cache to remove any outdated or corrupted files that could be causing the issue. Go to your browser’s settings to clear cache and cookies.

Try a Different Browser
If refreshing and clearing cache doesn’t work, try accessing the platform on a different browser (e.g., Chrome, Safari, Firefox) to see if the issue persists.

Disable Browser Extensions
Certain browser extensions, like ad blockers, may interfere with content loading. Try disabling them temporarily and reload the page.

Log Out and Log Back In
Sometimes logging out and logging back in can reset any session-related issues that might be causing incomplete content to load.

How to use it?

  • Refresh the page or clear your cache.

  • Check your internet connection and try a different browser if necessary.

  • Log out and log back in to reset your session.

3. Need Further Assistance?

If the issue still isn’t resolved, you can raise a query for further support. On the KodNest dashboard, below the left side, you’ll find a symbol of a question mark. Click on it to access the chat option where you can report the issue directly. Our support team will assist you in resolving the problem.

How to use it?
Click the question mark symbol, then describe the issue in the chat to get support assistance.

Conclusion

The KodNest Student Dashboard serves as a central hub for:

✅ Tracking course progress.
✅ Joining live and self-paced classes.
✅ Improving coding and aptitude skills.
✅ Managing pending actions for placements.
✅ Exploring success stories and career insights.

By effectively using all sections, students can maximize their learning experience and boost their job placement prospects.

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