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The videos or images in the course content are not displaying properly – how can I fix that?
The videos or images in the course content are not displaying properly – how can I fix that?
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Written by uday
Updated over 2 weeks ago

The KodNest Student Dashboard is designed to provide a seamless learning experience, enabling students to manage courses, track progress, participate in live classes, and engage in placement activities. Below is a detailed breakdown of how to troubleshoot issues when videos or images in the course content are not displaying properly.

1. Navigation Bar (Top Menu)

The top navigation bar provides quick access to key sections of the platform.

Home: Returns users to the main dashboard.

Courses: Displays all enrolled courses, including live and self-paced learning modules.

Practice: Provides coding and aptitude practice challenges to improve skills.

Contest: Lists available assessments, placement-related contests, and company-specific tests.

Help and Earn: Offers support services, allowing students to raise queries and earn rewards for referrals or contributions.

Mentor Connect: Enables direct interaction with mentors for guidance, career counseling, and subject-specific queries.

How to use it?
Clicking on any of these menu items will direct you to the respective section without losing progress on ongoing tasks.

2. Troubleshooting Videos or Images Not Displaying

If videos or images in the course content are not displaying properly, follow these troubleshooting steps:

Check Internet Connection
A slow or unstable internet connection can affect media content loading. Ensure your internet connection is stable and fast enough to stream videos or load images.

Refresh the Page
Try refreshing the page. This can reload missing or incomplete media files.

Clear Browser Cache
Outdated or corrupted files in the cache may cause issues with displaying content. Clear your browser cache and cookies, and then reload the page.

Update Browser
Make sure you are using an updated version of your browser. Older browsers may not support newer media formats. Update to the latest version of Chrome, Safari, Firefox, or another supported browser.

Disable Browser Extensions
Certain browser extensions, such as ad blockers or security software, might block media content from loading. Disable any extensions temporarily and reload the page.

Try a Different Device or Browser
If the issue persists on one device or browser, try accessing the content on another device or browser to see if the issue remains.

How to use it?

  • Refresh the page and check your internet connection.

  • Clear the browser cache, update your browser, and disable extensions.

  • Try a different device or browser if the issue is ongoing.

3. Need Further Assistance?

If the videos or images still aren’t displaying correctly, you can raise a query for further support. On the KodNest dashboard, below the left side, you’ll find a symbol of a question mark. Click on it to access the chat option where you can report the issue directly. Our support team will assist you in resolving the problem.

How to use it?
Click the question mark symbol, then describe the issue in the chat to get support assistance.

Conclusion

The KodNest Student Dashboard serves as a central hub for:

✅ Tracking course progress.
✅ Joining live and self-paced classes.
✅ Improving coding and aptitude skills.
✅ Managing pending actions for placements.
✅ Exploring success stories and career insights.

By effectively using all sections, students can maximize their learning experience and boost their job placement prospects.

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