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I updated the app to a new version and now something is broken – what steps should I take?
I updated the app to a new version and now something is broken – what steps should I take?
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Written by uday
Updated over 2 weeks ago

The KodNest Student Dashboard is designed to provide a seamless learning experience, enabling students to manage courses, track progress, participate in live classes, and engage in placement activities. Below is a detailed breakdown of how to troubleshoot issues after updating the app to a new version.

  1. Navigation Bar (Top Menu)

The top navigation bar provides quick access to key sections of the platform.

Home: Returns users to the main dashboard.

Courses: Displays all enrolled courses, including live and self-paced learning modules.

Practice: Provides coding and aptitude practice challenges to improve skills.

Contest: Lists available assessments, placement-related contests, and company-specific tests.

Help and Earn: Offers support services, allowing students to raise queries and earn rewards for referrals or contributions.

Mentor Connect: Enables direct interaction with mentors for guidance, career counseling, and subject-specific queries.

How to use it? Clicking on any of these menu items will direct you to the respective section without losing progress on ongoing tasks.

  1. Troubleshooting After an App Update

If you encounter issues after updating the app, follow these troubleshooting steps:

Restart the App: Close the app completely and reopen it. Sometimes a fresh start can fix minor issues that arise after an update.

Check for Additional Updates: Ensure you have the latest version of the app. Sometimes, app updates are rolled out in stages, and an additional update may be needed.

Clear App Cache: Cache files can sometimes cause conflicts after an update. Go to the app settings on your device, clear the app cache, and restart the app.

Reinstall the App: If restarting and clearing the cache doesn’t work, try uninstalling the app and reinstalling it. This will ensure that all necessary files are updated.

Check for Known Issues: Review the app's update notes or release notes to check if any known issues have been identified after the update. Look for any solutions provided.

Contact Support: If the issue persists, contact customer support for further assistance. The support team may provide specific instructions based on the issue.

How to use it?

  • Restart the app and check for additional updates.

  • Clear the app cache and reinstall the app if necessary.

  • Contact support if the issue continues.

  1. Need Further Assistance?

If the issue persists and none of the above steps resolve it, you can raise a query for further support. On the KodNest dashboard, below the left side, you’ll find a symbol of a question mark. Click on it to access the chat option where you can report the issue directly. Our support team will assist you in resolving the problem.

How to use it? Click the question mark symbol, then describe the issue in the chat to get support assistance.

Conclusion

The KodNest Student Dashboard serves as a central hub for:

✅ Tracking course progress.
✅ Joining live and self-paced classes.
✅ Improving coding and aptitude skills.
✅ Managing pending actions for placements.
✅ Exploring success stories and career insights.

By effectively using all sections, students can maximize their learning experience and boost their job placement prospects.

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